Assessment timeline

Assessments are how we schedule and run every review offer. Use this page to see the rhythm before you request a review.

1. Inquiry You tell us which app surfaces matter — refill, triage, home-visit follow-up — and which offer you have in mind. We reply within two working days.
2. Scoping call A 45-minute call to confirm access, stakeholders, and whether the fee is fixed or quoted. You receive a one-page scope and deposit invoice.
3. Access week Staging credentials, event inventories, and reminder schedules arrive. We pause the clock if access stalls; we do not invent numbers.
4. Working sessions One or two workshops (depending on the offer) walk findings with pharmacy or care staff present — not only the digital team.
5. Brief delivery You receive the written brief, a short readout call, and an optional question window of five working days.

What we need from you

• A named operations contact who knows counter or visit-day reality
• Honest notes on consent and what you are allowed to measure
• Decision-makers available for at least one workshop

Natural next actions

Browse review offers or write to Appspringhub with preferred weeks in the coming month. We book a limited number of overlapping assessments so pharmacy and care workshops stay attentive.